Contact Us
Whether it’s to chat about our products, service, or anything in between – we’d love to hear from you. Simply fill out the form below, and we’ll get back to you.
Our frequently asked questions
How long will delivery take?
Orders ship within 1 business day. Delivery timeframes depend on your fulfilment setup — check your order confirmation email for the current estimate, as this can change based on stock location.
Do you ship outside the UK?
Currently we ship to addresses within the UK only.
What if it's not right for me?
Sleep on it for up to 30 nights. If it isn't a better night's sleep than what you're using now, contact us for a full refund.
Does the pillow need to be unused to return it?
No — the 30-night trial assumes normal use. We just ask that it's returned in reasonably clean, undamaged condition.
How do I start a return?
Contact us using the form on our Contact page with your order number, and we'll send you return instructions and a refund once it's received.